The following privacy notice details the who, what, why, where, when and how of collecting your personal information.
1. Definitions
When we say “CATDOG”, “we”, “I”, or “us”, we are referring to CATDOG LTD. When we say, “services”, or “products”, we are referring to CATDOG LTD providing products and services to individuals.
2. Who has access to your information?
CATDOG LTD collects and has access to your information. Under no circumstances, will we sell or share your data.
All third party data processors used on this website are GDPR compliant.
We use the following:
- WordPress is the platform used to develop this website.
- WooCommerce powers our online shop.
- PeachPay enables you to make online purchases.
- Stripe, PayPal, and Klarna are used to accept payments via our website.
- Totemic IT provide secure hosting and the domain name for this website.
- Google Analytics is used to track the use of our website.
3. What information do we collect about you?
For online purchases, we ask for your name, email address, telephone number, delivery address, and billing address.
When you get in touch via our website, we will collect your name, telephone number, and email address.
4. Why do we collect your information?
We collect your information to:
- deliver the items you’ve purchased
- process payments and invoices
- follow up on your satisfaction levels
- comply with legal requirements
- send email marketing to anyone subscribed to our mailing list
5. Where is your data stored/used?
All data is stored on a secure computer and can only be accessed by the business owner and authorised team members. Where data is passed with a third party, these third parties are listed above.
6. How long is it your data stored for?
Any personal information shared with us when purchasing products is kept indefinitely, however, your name, address and email address will remain on our accountant’s history etc. for the purpose of tax for the length of time required by HMRC.
7. How is your data used?
Any data submitted to CATDOG LTD via www.catdogstore.co.uk or by any other means is only ever used solely for the purpose in which it is supplied. We only collect the data that we need.
8. Your rights
- The GDPR provides the following rights for individuals (data subjects):
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you would like a copy of some or all of your personal information or to request rectification or erasure, please email CATDOG LTD. I will respond to your request to modify or delete information within 28 days.
